Privacy Policy

TruvaleGroup.Com, operated by Truvale Insurance Solutions LLC (collectively, "TruvaleInsuranceSolutions," "We," "Us," or "Our") believes it is important for You, as the user of this Site and Services, to know and understand how Our website collects and uses Your information, and the steps We take to protect Your privacy. Please read this privacy policy carefully.

Please note that this privacy policy only applies to this Website, https://TruvaleGroup.Com (also referred to as "Site" or "Website"). By accessing this Website and/or using Our Services, You agree to abide by this Privacy Policy and Our Terms and Conditions.

Information You Provide and How We Use It

TruvaleInsuranceSolutions uses this Site to collect two (2) kinds of information: personally-identifiable information and non-personally-identifiable information.

Personally-identifiable information:

When You use Our Site and Our Services, You are authorizing the sharing of Your inquiry and Your personally-identifiable information with other businesses that provide services that match Your inquiry or may provide other valuable services to You. The personally-identifiable information We collect may include but is not limited to:

• Name
• Address
• Email address
• Phone number
• Demographic information
• Health information
• Other financial information that you may provide

Non-personally-identifiable information:

While You are visiting this Website, Our hosting service will automatically track information that may include but is not limited to:

• IP addresses
• Referral information
• Browser details
• Number of page views
• Number of repeat visits
• Internet Service Provider
• Region or geographic location

In most instances, TruvaleInsuranceSolutions will not transfer customer information it collects to third-party marketing partners; however, in some instances, TruvaleInsuranceSolutions does not offer any applicable products in Your state for which You qualify or TruvaleInsuranceSolutions does not have the capacity to properly follow-up with You regarding Your inquiry. In such cases, We do not share Your information with third-party marketing partners who offer products in Your state and who could better assist You. By consenting to being contacted by TruvaleInsuranceSolutions, You are also consenting to being contacted by any third-party marketing partner who may be able to service You in a region where TruvaleInsuranceSolutions cannot.

If You provide Your information and We contact you, or You contact Us, We may keep a record, including but not limited to telephone recordings, email logs, and chat logs, of Your interaction with Us.

Consent to be contacted by phone and email is not a condition of purchase.

In the course of using Our Services, You may also provide personal information about other people in Your household, such as their name, date of birth, and gender. This information is only used for the sole purpose of completing Your request.

Request to Change Your Information or Discontinue Use of Your Information

If Your personal information changes and You wish to correct, update, amend, or remove Your personal information, please contact Us. We may retain portions or all of Your information as needed to provide You services, comply with Our legal obligations, resolve disputes, and enforce Our agreements.

TruvaleInsuranceSolutions Blog Entries

Any personally-identifiable information You submit in Our blog comments or forum can be read, collected, or used by other users of these forums, and could be used to send You unsolicited messages from third parties independent of TruvaleInsuranceSolutions. We are not responsible for the personally-identifiable information You choose to submit in blog comments or forums. You can request removal of Your personal information from Our blog or community forum by contacting Us.

Revocation

You may revoke Your consent for Us to contact You at any time. If You no longer wish to receive communications from TruvaleInsuranceSolutions, You may revoke consent by following the instructions included in each newsletter or communication You receive, or by emailing Us at customerservice@TruvaleGroup.Com or by sending a certified letter to:

Your information will not be shared with Our affiliated marketing partners once Your consent to contact is revoked. Your revocation of consent to be contacted by TruvaleInsuranceSolutions does not extend to communications from other parties, including Our affiliated marketing partners.

Sharing Information to Process Applications

Upon submitting an application for coverage with an insurance company using Our Site, We will disclose any information, including sensitive information such as credit card, bank information, health information, and Social Security Number, to the required parties in order to complete the application process.

If You may be eligible for the Advanced Premium Tax Credit or cost-sharing reduction subsidies offered by the federal government, We will disclose any information to the federal government, including financial, tax and household information required to determine eligibility.

Password Management and Retrieval

If You create an account with TruvaleInsuranceSolutions, do not share any account credentials with anyone. TruvaleInsuranceSolutions will never ask You for Your password and You should never provide Your password to anyone who asks. In the event You forget Your password or user information, please visit TruvaleGroup.Com to reset Your credentials.

Tracking Technologies

Technologies such as: cookies, beacons, tags, and scripts are used by TruvaleInsuranceSolutions and Our partners, affiliates, or analytics and service providers. These technologies are used in analyzing trends, administering the Site, tracking users' movements around the Site, and to gather demographic information about Our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Users can control the use of cookies at the individual browser level. If You reject cookies, You may still use Our Site, but Your ability to use some features or areas of Our Site may be limited.

As is true of most websites, We gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

How We Protect and Secure Your Information

The security of Your personal information is important to Us. When You enter sensitive information (such as credit, health, and financial information) on Our forms, We encrypt the transmission of that information using secure socket layer technology (SSL). If You have any questions about security on Our Website, You can contact Us at customerservice@TruvaleGroup.Com.

Links to Third-Party Websites

Our Site includes links to other websites whose privacy practices may differ from those of TruvaleInsuranceSolutions. If You submit personal information to any of those sites, Your information is governed by their privacy policies. We encourage You to carefully read the privacy policy of any website You visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify You of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If You have any questions about this Privacy Policy, You can contact us:

• By email: customerservice@TruvaleGroup.Com
• By mail: Truvale Insurance Solutions LLC, 2201 Lucien Way, Suite 400, Maitland, FL 32751